Grading Guide

Laptop and Desktop Condition Guide

Open Box

These are manufacturer returns. They could be the result of cancelled orders or overstock items.  These products will be in “Like-New Condition”.  They can be in the original manufacturer’s packaging or in a generic brown box.  The contents have been removed to verify condition. You will receive all, part or none of the original ship group.  Open Box Units are sold at heavily discounted prices as compared to new with absolutely no compromise on quality or performance.

Factory Refurbished

These products have been professionally renewed and restored by the original manufacturer or an approved 3rd Party Refurbisher. Some Factory Refurbished products will be cosmetically pristine while others may display extremely minor cosmetic blemishes. Factory Refurbished products are individually boxed and will ship with a new or refurbished battery, AC adapter and a genuine Windows Operating System.

Refurbished Grade A

Grade A products will display overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard but the keyboard keys themselves will be in excellent condition. Grade A Laptop units will ship with a good working battery and AC Adapter. Grade A Desktops will ship with a new or refurbished keyboard and mouse. Grade A units may or may not have an Operating System present. Cosmetic blemishes have no impact to the functionality or performance.

Refurbished Grade B

Grade B products are similar to Grade A products but will display more cosmetic blemishes. Some Laptops may exhibit some shiny areas around the keyboard and the keys themselves. Grade B Laptops will ship with a good working battery and AC Adapter. Grade B Desktops will ship with a new or refurbished keyboard and mouse. Grade B units may or may not have an Operating System present. Cosmetic blemishes have no impact to the functionality or performance.

Refurbished Grade C

Grade C products will have cosmetic blemishes, scratches, cracks to the plastics and other imperfections.  Grade C Laptops will ship with a working battery and AC Adapter. Grade C Desktops will ship with a keyboard and mouse. Grade C units may or may not have an Operating System present. Cosmetic blemishes have no impact to the functionality or performance.

Please note for all Grades
IBC does not grade the bottom or underside of the units

Imported Brands of Canada