Send an RMA Request
To start a Return or a Warranty Claim, send an email to support@importedbrands.ca with the following:
Return Policy:
You may return anything within 30 DAYS from the purchase. The customer is responsible for return shipping. A Restocking Fee of up to 15% may apply
Warranty Information:
All products come with a ONE-YEAR WARRANTY. The Warranty covers all issues except for:
If the product arrives DOA (has an issue right away), we will pay for return shipping.
If the product is not DOA, the customer is responsible for return shipping.
We reserve the right to repair, replace, or refund with an equal or greater valued product.
We are not responsible for any data left on the hard drive.
Extended Warranties are available for an additional cost.
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