Warranty

IBC provides the most comprehensive hassle-free
warranties in the industry.

 

Warranty

Our products are of the highest quality in the industry. In the unlikely event that you need support for your product, please see our policy below or reach out to us at support@importedbrands.ca so we can help get you back up and running.

What’s covered?

Hardware problems that were not caused by the owner, such as defective keyboards, monitor problems, modem or other issues with internal components. The general warranty will cover replacement parts and labor for repairs. Laptop batteries are guaranteed to hold a charge. Any battery failing to meet that standard can be replaced during the warranty period. ***IBC is not responsible for any user data saved to the computer. Please ensure all important data is backed up before returning the PC

What’s not covered?
  • Accidental damage (i.e. Fire, Water)
  • Physical or user caused damage
  • Any tampering, repair or modification by unauthorized personnel voids the warranty,
  • Damage caused by third party accessories that are attached to the device

IBC is not responsible for any user data saved to the computer. Please ensure all important data is backed up before returning the PC.

Extended Warranty:

Extended Warranty will cover everything guaranteed under our standard warranty for an additional period of time. Please note there will be a 90 Day Warranty on the battery for all extended warranties. Please contact us at sales@importedbrands.ca for rates.

Imported Brands of Canada